Healthline have a dedicated Covid-19 number you can call on 0800 358 5453. For any other health issues, you should contact your GP or call 0800 611 116.
Help and support can also be found below.
Help and support for people living with dementia
As we respond to the shifting Covid-19 alert levels, we remain prepared for further changes to how we are working.
Local Alzheimers organisations also remain ready to support you, and make changes as required to enable them to be flexible and continue to provide services safely. Reach out to your local organisation here and talk to them about what’s available.
Emergency Support Plans
If you don’t already have one, preparing an emergency support plan is really important. Emergency Support Plans contain essential information to help you and the person you care for if your routine is disrupted. If you have difficulty filling out parts of it, a family or friend might be able to assist you by phone or email.
Looking after your wellbeing during this time
It is okay to feel worried, anxious or tired. Take the time to look after yourself. Reach out to people who make you feel loved and supported.
You can also find more information on the Mental Health Foundation and the Depression NZ websites. For support with grief, anxiety, distress or mental wellbeing, you can call or text 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week.
Key telephone numbers
- Covid-19 Healthline – 0800 358 5453
- General health issues Healthline – 0800 358 5453
- For emergencies – 111
- Elder Abuse Helpline – 0800 32 668 65
- Ministry of Social Development (MSD) Senior Services line – 0800 552 002
- Government Helpline – 0800 779 997
Survey - The impact of Covid-19
For many people living with dementia, the outbreak of Covid-19 has led to increased feelings of stress, loneliness and isolation. Our recent survey showed that over a third said that they had noticed a decline in cognitive ability as a result of not being able to take part in their usual activities and services, and 59% said dementia symptoms had increased during lockdown.
This survey ran in October and received 147 valid responses from respondents across New Zealand. 5% of respondents were people living with dementia, 73% were care partners of a person living with dementia at home and 15% had a loved one living in a residential care facility.
We will be regularly reviewing and updating this page as the situation around Covid-19 changes and develops.