Donations and fundraising
We know privacy is important to you. As a donor or supporter of Alzheimers NZ, your information is used for fundraising purposes and to enable us to communicate effectively with you. The information you give to us is held in a secure database which is accessed and managed only by those with authority to do so. 

Your full name, address, email address and phone number may be collected in order to acknowledge receipt of your donation for tax purposes and to include you on Alzheimers NZ’s mailing list. We do not keep a record of any financial or credit card details. 

Alzheimers New Zealand uses Windcave, a secure PCI-compliant third party to handle credit card payments made through this site. 

We will not use information for fundraising purposes if it has been gathered for the purpose of providing support.

Personal information may only be gathered for fundraising use and shared with third parties, including tele-fundraising with your permission. If you would prefer not to share your information in this manner, please let us know, by ticking the opt out box on our donation or campaign form or by contacting us using the details below.

We make every effort to keep your details up to date, and you may ask us to correct those details at any time. If you no longer wish to receive correspondence from us, we will remove your details from our mailing list. You can email us at or phone 04 387 8264.

Personal information
We only collect email addresses and other personal contact information when it is provided by you. If you are under 16 years old, we suggest that you ask your parents or guardian before doing so.

This information is stored on a secure database. Every effort is made to ensure personal or identifiable information is kept secure.

If you would not like to receive future emails from us, please use the ‘unsubscribe’ link located at the bottom of our email communications.

When you fill a form to refer yourself, or a person with dementia, to an Alzheimers organisation then those details are kept only with the organisation selected. It is required that when entering information on behalf of another individual, you have the permission or the legal right to do so.

Website cookies and security
While we take reasonable steps to maintain secure internet connections through means such as maintaining a Secure Socket Layer (SSL), if you provide us with personal information over the internet, the provision of that information is at your own risk.

We may use cookies (small pieces of information that can be stored on your computer’s hard drive or its memory). Cookies help us understand which parts of our website are the most popular, where our visitors are going, and how long they spend there. We use cookies to learn how we can make our website more useful and interesting for you.

We also use third party website trackers, such as Google, to collect information on how you use our website. These services are used to aggregate website statistics anonymously, such as number of page views, the number of unique visitors, time spent on our site, and to determine advertising effectiveness.

Any information provided to Alzheimers NZ by users of the Alzheimers NZ site is held with the utmost care and security, and will not be used in ways other than as set forth in this privacy policy, or in ways to which you have explicitly consented.

Alzheimers NZ employs a range of techniques and security measures to protect the information maintained on our system from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

We accept no liability for any failure to comply with the terms and conditions presented in this website where such failure is due to circumstances beyond our reasonable control.

Users should be aware that there is a residual risk in transmitting any data electronically, and this risk is inherent in all internet dealings.

Changes to this policy
If Alzheimers NZ decides to make any changes to this policy, then those will be added directly to this statement.

External websites
Where appropriate, we have provided links to external sites. Alzheimers NZ is not responsible for the content or condition of any external links on the site.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.